Privacy Policy

Introduction

Welcome to Harmonic Beginnings. I am Elizabeth Grace, and I am deeply committed to protecting your privacy and handling your personal information with integrity, respect, and transparency.

This Privacy Policy describes how I collect, use, share, and protect information when you visit my website (harmonicbeginnings.com), use my services, or interact with me through email, scheduling tools, or other communication channels.

By using my website or services, you agree to the practices described in this Privacy Policy. If you have any questions or concerns, please reach out to me directly at liz@harmonicbeginnings.com.

1. Information I Collect

I only collect information that is necessary to provide you with high-quality, personalized support on your fertility and prenatal journey. Here's what I collect:

Information You Provide Directly

• Contact Information: Name and email address when you fill out contact forms, sign up for my newsletter, or schedule a discovery call.
• Pregnancy & Fertility History: During consultations and coaching sessions, you may share personal details about your pregnancy journey, fertility experiences, and health background. This information is discussed confidentially during our sessions and is never collected on my website forms.
• Communication Records: Emails, messages, and correspondence we exchange during our work together.

Information Collected Automatically

• Website Usage Data: Through Google Analytics, I collect anonymized data about how visitors use my website (pages viewed, time spent, device type, location data). This helps me improve the website experience.
• Cookies: My website uses cookies to track website analytics through Google Analytics. I do not use cookies for advertising or retargeting purposes.

Information I Do NOT Collect

• I do not collect payment information directly. All payments are processed through Venmo via external links.
• I do not collect medical records, diagnoses, or clinical health information through my website.
• I do not collect sensitive data from children under 18 years of age.

2. How I Use Your Information

I use the information I collect for the following purposes:

• To Provide Services: To deliver fertility coaching, prenatal support, baby bonding sessions, and other services you request.
• To Communicate: To respond to your inquiries, send appointment confirmations, share resources, and provide ongoing support.
• To Send Marketing Communications: To send newsletters, free resources, program updates, and wellness content via email (through Brevo). You can unsubscribe at any time.
• To Schedule Appointments: To manage scheduling and send reminders for discovery calls and coaching sessions via Calendly.
• To Improve My Services: To analyze website usage (via Google Analytics) and improve the content, structure, and offerings on my site.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

3. Third-Party Services

To provide my services effectively, I use trusted third-party platforms that may have access to your information. I have carefully selected these providers and they are committed to protecting your data.

Important Note: I do not sell, rent, or share your personal information with third parties for their marketing purposes. Any data shared with third-party services is solely to deliver the services you've requested.

4. How I Protect Your Information

Your trust is important to me. I take data security seriously and implement appropriate measures to protect your personal information:

• I use secure, encrypted communication channels (SSL/HTTPS) for all website transactions and data transmissions.
• I work with reputable third-party platforms (like Brevo, Calendly, and Hostinger) that maintain high security standards.
• I limit access to your personal information to only what is necessary to provide services.
• I retain client information for one (1) year after our last interaction, unless you request deletion sooner or legal obligations require longer retention.

While I take every reasonable precaution, please note that no method of transmission over the internet is 100% secure. I cannot guarantee absolute security, but I am committed to protecting your data to the best of my ability.

5. Your Privacy Rights

You have important rights regarding your personal information. Depending on your location, these rights may include:

For All Clients

• Access: You can request a copy of the personal information I hold about you.
• Correction: You can request that I update or correct inaccurate information.
• Deletion: You can request that I delete your personal information (subject to legal obligations).
• Opt-Out of Marketing: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting me directly.

For European Union (EU) Clients (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Object: You can object to certain processing of your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Restriction: You can request that I limit how I use your data.
• Right to Withdraw Consent: You can withdraw consent for data processing at any time.

For California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA):

Your Rights

• Right to Know: You can request details about the personal information I collect, use, and disclose.
• Right to Delete: You can request deletion of your personal information, subject to legal obligations.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of personal information. I do not sell or share your personal information for monetary value or for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You have the right to request that the use and disclosure of sensitive personal information (including health-related information shared during sessions) be limited to what is necessary to provide the services you request.
• Non-Discrimination: I will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact me at liz@harmonicbeginnings.com with the subject line "California Privacy Rights Request".

Verification of Requests

To protect your privacy, I may need to verify your identity before processing your request. This may include confirming your email address or other information previously provided.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. Proof of authorization may be required.

Response Time

I will respond to verified requests within 45 days, as required by California law. If additional time is needed, you will be notified.

6. International Data Transfers

I work with clients worldwide, including those in the European Union, United Kingdom, and other international locations. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where I am based (Vista, California).

By using my services, you consent to the transfer of your information to the United States. I take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

7. Cookies and Tracking

My website uses cookies to enhance your browsing experience and analyze website traffic through Google Analytics. Cookies are small text files stored on your device that help me understand how visitors use my site.

Types of Cookies I Use

• Analytics Cookies: Google Analytics uses cookies to collect anonymized data about your visit (pages viewed, time on site, location). This helps me improve the website.
• Essential Cookies: Cookies necessary for the website to function properly.

I do not use: Advertising cookies, retargeting pixels (e.g., Facebook Pixel), or third-party marketing cookies.

Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of my website. To learn more about Google Analytics cookies and opt out, visit Google Analytics Opt-Out.

8. How Long I Retain Your Information

I retain your personal information for as long as necessary to provide services and fulfill the purposes described in this Privacy Policy:

• Client Information: I retain client contact information and session notes for one (1) year after our last interaction.
• Email Marketing: I retain email addresses until you unsubscribe from my mailing list.
• Legal Obligations: I may retain certain information longer if required by law or to resolve disputes.

If you would like me to delete your information sooner, please contact me at liz@harmonicbeginnings.com.

9. Children's Privacy

My services are intended for adults (18 years and older). I do not knowingly collect personal information from children under the age of 18. If you believe I have inadvertently collected information from a minor, please contact me immediately so I can delete it.

10. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices, services, or legal requirements. When I make significant changes, I will update the "Last Updated" date at the top of this page and notify you via email or website notice.

I encourage you to review this Privacy Policy periodically to stay informed about how I am protecting your information.